Merchandise Returns

Providing quality products to professionals who protect and serve the public is our core purpose. If you aren't satisfied with a newly purchased item, simply return it to us so we can repair it, replace it, or refund your money.

Special order items or items that have been altered, decorated, engraved, customized, or otherwise embellished at the request of a customer cannot be returned unless the return is related to our error. We will refund or credit the value of the item and any taxes you were charged.

Many products sold by Galls have manufacturer's warranties. For returns relating to matters covered by a manufacturer's warranty, you can contact the manufacturer directly or your assigned account manager to coordinate the repair or return on any such item.

Please bring back all returns and exchanges to the Atlanta Police Service Center, 2457 MLK JR DR SW, STE B. Atlanta, GA 30311